At raj123, we take the privacy of every Pakistani player seriously. This Privacy Policy explains in plain terms exactly what personal information we collect, why we collect it, how we use it, and the rights you hold over your own data — in full compliance with our international gaming licence obligations.
Before reading the full legal text, here is a plain-English summary of how raj123 handles your personal data — and what that means for Pakistani players like you.
raj123 collects only the personal data that is strictly necessary to operate your account, process PKR payments via JazzCash and EasyPaisa, and comply with our international gaming licence obligations. We do not collect data for its own sake.
Your personal information is never sold, rented, or traded to any third party for marketing or commercial purposes. Where we share data with payment processors or KYC providers, it is solely to deliver the raj123 service you registered for.
All personal data held by raj123 is stored on encrypted servers with access controls limiting who within our organisation can view your information. Sensitive data such as payment details and CNIC information is encrypted both in transit and at rest.
You have the right to access, correct, restrict, or request deletion of your personal data at any time by contacting the raj123 support team. We will respond to all valid data requests within 30 days, in accordance with applicable data protection standards.
raj123 uses cookies strictly to keep your session active, remember your preferences, and measure Platform performance. We do not use third-party advertising cookies or tracking pixels that profile your behaviour across other websites.
Any data you provide when activating responsible gaming tools — deposit limits, self-exclusion requests, or cooling-off periods — is treated with the highest level of confidentiality and is used exclusively to protect your account from further gambling activity during the requested period.
As a raj123 account holder, you hold meaningful rights over your personal data. Here is a quick overview of each right and what it means in practice.
Request a full copy of the personal data raj123 holds about you, including account information, transaction history, and KYC records.
Ask us to correct any inaccurate or incomplete personal data held on your raj123 account — for example, an outdated residential address or misspelled name.
Request deletion of your personal data once your account is closed and all regulatory retention periods have expired. Certain data must be kept for legal compliance.
Ask raj123 to pause processing of your data while a dispute or correction request is under review, without requiring full account closure.
Receive a structured, machine-readable copy of your raj123 account data so you can transfer it to another service provider if you choose.
Object to raj123 processing your data for direct marketing purposes. Once you opt out, we will stop sending you promotional communications immediately.
To exercise any of the above rights, contact our support team at [email protected]. We respond to all valid requests within 30 days.
This Privacy Policy ("Policy") describes how raj123 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "user") who access or use the raj123 online casino and sports betting platform at raj123.onl ("Platform").
raj123 is committed to processing your personal data lawfully, fairly, and transparently in accordance with applicable international data protection standards and the requirements of our gaming licence authority. We recognise that Pakistani players entrust us with sensitive personal and financial information, and we take that responsibility seriously.
By registering an account on raj123, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy should be read together with our Terms & Conditions.
Plain-English Promise: We have written this Policy to be as readable as possible for our Pakistani player base. Where legal language is unavoidable, we follow it immediately with a plain-English explanation. If anything is unclear, please reach out to us at [email protected].
For the purposes of applicable data protection law, raj123 is the data controller in respect of the personal data you provide to us or that we collect about you through your use of the Platform. As data controller, raj123 determines the purposes and means by which your personal data is processed.
Where raj123 engages third-party service providers to process personal data on our behalf — such as payment processors for JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank integrations, or identity verification providers — those parties act as data processors and are contractually bound to process your data only on raj123's documented instructions and in accordance with appropriate security standards.
For all data protection enquiries, please contact our support team in writing at [email protected] with the subject line "Data Protection Enquiry". We will acknowledge your communication within 5 business days.
raj123 collects the following categories of personal data, depending on your interaction with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | Account registration & KYC verification |
| Contact Data | Email address, mobile number, residential address in Pakistan | Account registration |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account details (HBL, UBL, Meezan), transaction history in PKR | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Each Platform visit |
| Usage Data | Games played, bets placed, cricket markets accessed, session duration, login history | Active Platform use |
| Communications Data | Support chat transcripts, email correspondence, live chat logs | When you contact us |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, cooling-off activations | When you use RG tools |
raj123 does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where you voluntarily disclose health-related information in the context of a responsible gaming self-exclusion request, in which case it is used solely to protect your account.
raj123 uses your personal data for the following specific purposes:
No Automated Decision-Making: raj123 does not use your personal data in fully automated decision-making processes that produce legal or similarly significant effects on you without human review, except for the automated detection of obvious fraud patterns which is always subject to human confirmation before account action is taken.
raj123 processes your personal data on the following legal bases:
raj123 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following specific and necessary circumstances:
All third-party data processors engaged by raj123 are bound by written data processing agreements that prohibit them from using your data for any purpose other than delivering the specific service raj123 has contracted them for.
raj123 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognise you between sessions and deliver a consistent Platform experience. The following categories of cookies are used:
raj123 does not use advertising cookies, third-party tracking pixels, or social media tracking technologies that monitor your browsing activity across other websites. You may manage cookie preferences through your browser settings at any time, though disabling strictly necessary cookies will prevent you from using the Platform.
raj123 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions. The following retention periods apply:
Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. raj123 conducts periodic data audits to ensure that no personal data is held beyond its authorised retention period.
raj123 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
While raj123 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a responsibility to keep your raj123 login credentials — username and password — secure and confidential. Never share your password with anyone, including raj123 staff, who will never ask for it.
To exercise any of the data rights described in the "Your Data Rights" section above — including access, rectification, erasure, restriction, portability, or objection — please submit a written request to our support team at [email protected] with the subject line "Data Rights Request".
To protect your privacy, raj123 will verify your identity before processing any data rights request. You will be asked to confirm details that match the information held on your account. We will respond to all valid requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.
There is no charge for exercising your data rights in most circumstances. If a request is manifestly unfounded or excessive — in particular because of its repetitive character — raj123 reserves the right to charge a reasonable administrative fee or refuse to act on the request, with written reasons provided.
Marketing Opt-Out: If you wish to stop receiving promotional emails or SMS messages from raj123, you may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email, by replying STOP to any marketing SMS, or by contacting [email protected]. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, or account security alerts.
The raj123 Platform is strictly intended for adults aged 21 years and over. raj123 does not knowingly collect, process, or retain personal data from any individual under the age of 21. Registration on the Platform by anyone under 21 is strictly prohibited and constitutes a breach of our Terms & Conditions.
As part of our Know Your Customer (KYC) process, raj123 verifies the age of all registered players using government-issued identity documents such as CNIC or passport. Any account found to belong to a person under 21 will be immediately suspended, all funds will be dealt with in accordance with our Terms & Conditions, and the personal data of the minor will be securely deleted as soon as the account closure process is complete.
If you have reason to believe that a minor has registered on raj123, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
raj123 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our gaming licence conditions, the services we offer, or our data processing practices. When material changes are made, we will notify registered users by email to the address held on their raj123 account and by displaying a prominent notice on the Platform homepage prior to the change taking effect.
The "Effective Date" at the top of this Policy will always reflect when the current version came into force. We encourage you to review this Policy periodically. Continued use of the Platform following notification of material changes constitutes your acceptance of the revised Policy. If you do not agree with any changes, you must cease using the Platform and may request account closure by contacting our support team.
Minor or non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of our data practices, or updates to contact information — may be made without advance notice, although the Effective Date will be updated accordingly.
For any questions, concerns, or requests relating to this Privacy Policy or raj123's data protection practices, please contact our dedicated support team using the details below. All privacy-related communications are handled by staff trained in data protection obligations.
Data Protection Contact
Email: [email protected]
Subject Line: "Privacy Policy Enquiry" or "Data Rights Request"
Response Time: Within 5 business days for general enquiries; within 30 days for formal data rights requests.
Live Chat: Available 24/7 via the Platform for general questions.
This Privacy Policy was last reviewed and updated in January 2026 and is effective as of that date. It supersedes all prior versions of the raj123 Privacy Policy.
Now that you understand how raj123 handles your personal data, join thousands of Pakistani players already enjoying cricket betting, slots, baccarat, and more — all in PKR with trusted local payment methods.
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